Alexander Hotel

The Alexander Hotel, located on Oude Zeeweg in Noordwijk, presents itself as a four-star hotel with an elegant appearance and a welcoming, family atmosphere. Its proximity to the beach and the old village center makes it an attractive option for those seeking a comfortable coastal hospedaje . However, guest experiences paint a detailed yet mixed picture, with highs of excellent service alternating with significant lows that potential visitors should consider.

The Rooms and Accommodation Options

The Alexander Hotel comprises 57 modernly furnished rooms, which many guests describe as clean, stylish, and fully equipped. A valued feature is that all rooms have a balcony, allowing guests to enjoy the outdoors. The decor is sometimes described as bold, particularly in the "Dutch Design" rooms. This contributes to the unique atmosphere the hotel aims to convey, unlike standardized hotels .

However, there are some criticisms to be made about the physical spaces. A recurring comment is that some rooms are on the small side for the price charged. Another point of concern is a practical inconvenience: the presence of a bathtub with a shower, which some, especially guests with limited mobility or pregnant women, find less convenient. Although the hotel doesn't appear to have specifically adapted rooms for guests with disabilities, it's important to be aware of these details.

The most concerning aspect emerging from guest experiences, however, is the soundproofing of the suites. One guest described a junior suite as "extremely noisy," with conversations and other sounds from adjacent rooms and the hallway literally audible. This, combined with a constant humming and banging noise throughout the night, led to a serious lack of sleep. For a stay intended for relaxation, this is a significant drawback that can undermine the entire experience.

Service and Hospitality: A Mixed Picture

The staffing at the Alexander Hotel receives overwhelmingly positive reviews. Terms like "great," "very friendly and helpful," and "hospitable" frequently appear in the reviews. A particularly striking example of the exceptional service is the story of a guest who lost his swimsuit twice. The first time, the staff recovered it from the laundry, and the second time, the garment was even personally sent to his home address after checkout. This kind of personal attention is what makes a stay memorable and demonstrates a team willing to go the extra mile.

Unfortunately, this positive experience isn't universal. There are also situations where the service was perceived as rigid and uncooperative. For example, a guest reported that, after being forced to cancel one of two nights due to illness, no leniency was shown regarding the breakfast charge for the missed day. The staff's reaction, which suggested the guest was already paying a low price (which, after checking, turned out to be incorrect), demonstrates a rigid attitude that doesn't fit the otherwise hospitable image. The complaint about the noisy room was also, according to the guest, not adequately addressed; no solution or compensation was offered, which further exacerbated the disappointment.

Culinary Offer and Facilities

The Alexander Hotel has a lot to offer in terms of cuisine. The in-house restaurant, DYLANS, is highly regarded and has been listed in the Michelin Guide for several years. The restaurant focuses on quality meats, prepared on a special Josper Grill that creates a unique smoky flavor. Guests praise the steaks and the overall quality of the dinner. The bar and lounge offer a pleasant setting for both hotel guests and locals.

The breakfast receives mixed reviews. While one guest describes it as a top-notch breakfast with daily changing fresh breads and a wide selection of toppings, another finds the selection fine but not particularly extensive. This remains a subjective assessment, but it's clear that expectations are high.

One of the hotel's greatest assets is access to its extensive wellness facilities. Guests have free use of the adjacent Azzurro Wellness, featuring a swimming pool, saunas, a Turkish steam bath, and a large fitness room. Please note: access is restricted to guests aged 18 and over. The hotel also boasts the Alexander Beach Club, a stylish beach club open year-round where guests can enjoy food, drinks, and a relaxed atmosphere right on the beach. This makes the hotel practically a full-fledged resort .

Practicalities and Price-Quality Ratio

For guests arriving by car, the hotel offers private parking and a garage at a rate of €17.50 per night. No reservation is required, and charging stations for electric cars are available.

The Alexander Hotel's pricing is a point of contention. Several guests consider it expensive for a four-star hotel. The question is whether the quality offered justifies this price. For those who enjoy a perfect stay with excellent service and a quiet room, the price seems acceptable. However, for guests who experience drawbacks, such as a noisy or small room and inflexible service, the price quickly feels excessive. It is a property that potentially offers a luxurious experience, but with the risk of disappointment.

Compared to a simple guesthouse or hostel , the Alexander Hotel offers a world of difference in luxury and amenities. It's not a place for holiday apartments or detached villas , but a classic hotel focused on a complete and well-maintained experience. The reality, however, is that the execution isn't always consistent. Potential guests would do well to weigh the positive aspects, such as the fantastic wellness center, the chic beach club, and the acclaimed restaurant, against the real risks of noise and inconsistent service.