The Reggestee
BackDe Reggestee, located on Hancateweg Oost in Hellendoorn, presents itself as an idyllic location in a thatched farmhouse right on the banks of the Regge River. However, this establishment is not a standard stay; it functions as a hybrid establishment that both hosts events and offers overnight accommodations. This dual identity leads to very different experiences for visitors, depending on their purpose of visit. Potential guests seeking a form of alojamiento should be aware of these dualities to make a well-informed choice.
A renowned location for parties and weddings
De Reggestee receives unanimous praise for its role as a venue for parties, celebrations, and weddings. Reviews from guests who have celebrated a special occasion here are overwhelmingly positive. The charming, thatched farmhouse hall, with its stylish decor and robust oak tables, creates an authentic and festive atmosphere. The owners, Herman and Bernardien, are described in this context as friendly, cooperative, and flexible. For example, one couple shared their enthusiasm about the opportunity to hold their ceremony in a nearby meadow along the Regge River, which resulted in an unforgettable day. The service and catering during such events are considered excellent and meticulously organized. For those looking for a unique venue for a celebration, De Reggestee appears to be a reliable and high-quality choice.
The Overnight Guest Experience
The experiences of guests using the habitaciones or the departamento contrast sharply with those of partygoers. While the accommodation itself—often described as a B&B or a luxury apartment—is perceived as clean, tidy, and cozy, there are significant criticisms regarding hospitality and service. A recurring theme in the feedback is the lack of personal contact. Guests report that they rarely, if ever, see the host, leading to an impersonal and distant feeling. Check-in and check-out are perceived as businesslike, with instructions to simply leave the key in a locker upon departure. This is a stark contrast to the warm, personal approach often expected from a B&B or a small-scale hostería .
Strict Rules and Limited Facilities
Another point of friction is the policy. One guest described a peculiar breakfast rule: anything left uneaten one day wasn't replenished the next, resulting in a more meager breakfast as the stay progressed. Furthermore, guests are expected to wash their own breakfast dishes, a detail not appreciated by everyone. The amenities in the holiday apartments also sometimes leave much to be desired. There are reports of deferred maintenance, such as a leaky faucet, worn-out patio furniture, and an incomplete kitchen inventory. Basic necessities like a cutting board were missing from one accommodation for a larger party. The explanation that kitchenware is shared with the party room may be efficient for the landlord, but for the paying guest, it is simply impractical and inadequate. This level of service is a far cry from what one would expect in most hotels or a well-equipped posada .
Noise pollution and a worrying handling of complaints
De Reggestee's dual function brings with it an inherent risk of noise pollution. Guests seeking the peace and quiet of the countryside may be confronted with noisy partygoers late into the night. One reviewer noted that, despite assurances that a party for a 70-year-old wouldn't cause any disturbance, loud conversations could be heard below their bedroom window between 1 and 2 a.m. This demonstrates that peace and quiet can't always be guaranteed, a crucial point for those seeking a peaceful hospedaje .
Perhaps the most alarming point emerging from the feedback is the way complaints or alleged damage are handled. One extremely negative review describes how a group was accused by email, without any evidence, after their stay of destroying a lounger that was already defective upon arrival. This customer-unfriendly and accusatory approach, without any form of dialogue, is a significant red flag for future renters. It paints a picture of management that may not be receptive to feedback and does not prioritize the guest. This kind of experience is not expected at a resort or professionally managed villas , and certainly not at a small albergue where personal contact should be the norm.
A Location with Two Faces
In short, De Reggestee is a venue that excels in some areas and falls short in others. As a party and wedding venue, it's a dream location: atmospheric, beautifully situated, and with praised service. Event guests are likely to have a fantastic time here.
However, anyone looking to stay overnight in one of the accommodations offered—whether it's a B&B, cabañas , or group stay—is advised to proceed with caution. While the physical space may be fine, the impersonal service, the strict rules, the risk of noise, and potential maintenance issues are serious drawbacks. The worrying handling of complaints after the stay is an additional risk factor. Potential guests should consider what they're looking for in their alojamiento. If a beautiful, independent location without much interaction with the owner is preferred, and they're willing to accept the risk of party noise, it might be an option. However, those seeking the hospitality and care of a traditional B&B or a well-run hostal are likely to be disappointed and should consider another option.
