Ramada by Wyndham Amsterdam Airport Schiphol
BackThe Ramada by Wyndham Amsterdam Airport Schiphol, located in Badhoevedorp, presents itself as a strategic choice for travelers. As part of a large, international chain and with four-star status, this establishment raises certain expectations. However, the reality, as revealed by guest experiences, is one of considerable contrast. This hotel offers a blend of modern amenities and convenience, yet simultaneously suffers from notable inconsistencies in service and maintenance, resulting in a vastly different guest experience.
Location and Amenities: The Promise of Convenience
The hotel 's main advantage is undoubtedly its proximity to Schiphol Airport. For travelers with an early flight or a late arrival, this is a crucial advantage. The hotel advertises facilities that guarantee a comfortable stay, such as a spa with a swimming pool and a restaurant. These amenities suggest an experience that goes beyond a simple airport hotel and resembles a mini- resort where one can relax before or after a trip. Meeting rooms are available for business travelers, underscoring the location's functionality.
An essential part of an airport hotel is the shuttle service. However, there is considerable confusion about this. While some sources claim it's a free service, guest experiences and even the hotel's website reveal a different picture. The shuttle from the airport to the hotel is often free, but a fee is charged for the return trip to Schiphol. Guests also report reliability issues; the bus reportedly skips services, leading to long waits, and there's a long break in the morning, precisely when many travelers need to get to the airport. This inconsistency is a significant drawback for a property that should excel in this area.
The Quality of the Rooms: A Mixed Picture
Opinions about the habitaciones , or rooms, are sharply divided. Some describe the rooms as spacious and well-maintained. On the other hand, a significant number of complaints point to deferred maintenance and poor hygiene. These complaints are specific and concerning:
- Hygiene: There are reports of dirty rooms with stains on the walls, mold in the bathroom, and dirty air conditioner vents. The Nespresso machines in the rooms are also said to be unclean.
- Maintenance: The term "faded glory" is used to describe the condition of the rooms. Technical defects, such as a malfunctioning ventilation system causing excessive heat, are mentioned. One reviewer even reported a hole in the bathtub.
- Comfort: The lack of a refrigerator in the room is considered a drawback, especially in warmer weather. Noise pollution is another issue, caused by large gaps under the doors and a constantly ringing alarm that supposedly sounds every few minutes.
- Odor: A very specific and unpleasant complaint concerns the odor in the building. One guest reported that an entire floor, including the elevator and the hotel room itself, smelled of cigarette smoke and marijuana through the ventilation system. This despite a strict no-smoking policy that guests must sign at the front desk.
These points contrast sharply with the experiences of other guests who speak of clean rooms. It suggests a lack of consistency in cleaning and maintenance, making it a gamble for a potential guest as to what type of room they will find. This is not what one expects from a four-star hotel, and certainly not from an establishment that promises a comfortable hospedaje .
Dining and Service: Highs and Lows
The service and hospitality also have mixed reviews. There have been very positive experiences, such as one guest who raved about a four-course Christmas dinner. The service was described as incredibly friendly and top-notch. This demonstrates that the kitchen and staff are capable of achieving a high standard. The friendliness of the staff in general has also been praised by several guests. This is a significant plus.
However, there are also reports of mediocre quality and service. The buffet lunch is described as boring and very limited in selection. Another significant drawback is the condition of the coffee machines, which are said to be dirty and produce dirty water. The restaurant doesn't open until 6:00 PM, which can be inconvenient for guests who prefer to dine earlier in the day. Furthermore, there are reports of unhelpful or unfriendly reception staff, and cleaners who don't greet guests. This inconsistent service contributes to the unpredictable nature of a stay at this hotel.
A Functional but Risky Choice
The Ramada by Wyndham Amsterdam Airport Schiphol is a two-faced property . On the one hand, it offers an excellent location for Schiphol travelers, with potentially good amenities such as a spa and the option of excellent dining. The spacious rooms and meeting rooms make it a functional option. This isn't a traditional posada or cozy hostería , but a large-scale, modern airport hotel.
On the other hand, the risks of a disappointing experience are considerable. Problems with the shuttle service, the inconsistent state of cleanliness and maintenance of the rooms , and the variable quality of both the food and service are serious drawbacks. It's a far cry from the luxury of villas or the independence of vacation homes . It's a type of alojamiento primarily aimed at short, functional stays. Potential guests must weigh the pros and cons: does the convenience of the location outweigh the real risk of inconvenience? For a single night, it might be sufficient, but for those who value a guaranteed comfortable and clean stay, this hotel could prove to be a costly lesson.