The Roosberg
BackDe Roosberg, located in Bavel, primarily profiles itself as an equestrian center and event venue, rather than as traditional accommodation. The term "alojamiento" applies here in a very specific context: that of horses. The company offers livery, essentially a form of "hospedaje" (horse-friendly accommodation), complete with care and excellent facilities. For human visitors looking for hotels or vacation homes , De Roosberg itself doesn't offer any options, but serves as a destination where equestrian sports take center stage.
Facilities and Positive Experiences
A consistent and strong point that emerges from customer experiences is the excellent care for the horses. Even the most critical reviews praise the animal welfare. This is a fundamental pillar of the company. The horses appear well-cared for, and the stables are of high quality. For horse owners looking for good stabling, this seems like a reliable choice.
The range of activities is diverse and generally well-received. Clients speak positively about the guided forest rides, appreciating the scenic routes and the variety of paces (walk, trot, canter). Lessons, both group and private, are offered at various levels, making the riding school accessible to both beginners and experienced riders. In addition, the location regularly hosts show jumping competitions, contributing to a lively and professional atmosphere. Another positive aspect is the terrace, which is described as a pleasant place to relax, even for those who don't have a direct affinity for horses but still want to enjoy a drink in a lively, rural setting.
Pony Camps: A Day-Full Adventure
De Roosberg organizes pony camps, often associated with youth albergues or holiday camps. However, it's crucial to understand that these are day camps, meaning no overnight stays. While there are no habitations or dormitories available, these camps offer a complete immersion in the riding world. For children, this is an intense and educational experience. For families traveling from further afield, this means they must arrange their own alojamiento nearby, for example, at a local Posada or B&B, while the children stay at the riding school during the day.
Criticisms and Historical Problems
Despite its strong focus on horse welfare, De Roosberg faces serious criticism regarding its client service and management, both past and present. These criticisms paint a complex and sometimes disturbing picture.
A Painful Past
A very serious complaint has been made concerning an incident that allegedly occurred over twenty years ago. A former client describes a traumatic experience in which, as a child, she was allegedly aggressively removed from the premises by a then-manager. Although the reviewer herself states that the lessons were good at the time, this positive experience was completely overshadowed by this incident. It is important to note that this is a historical event and that the riding school has since been under new ownership. Nevertheless, such an experience has had a lasting impact on the reputation of the riding school.
Recent Accusations of Discrimination
Another, more recent and very concerning point of criticism is the accusation of discrimination. A client claims that the riding school has a policy of refusing people with disabilities or obesity. According to the reviewer, this policy is not officially stated in the regulations, but it is applied in practice. The suggestion is made that this is a cost-saving measure, implemented after the riding school's downgrade from a 5-star to a 4-star FNRS status, to avoid purchasing more or stronger horses. This is a serious accusation that potential clients, especially those in these groups, should seriously consider. It is advisable to contact the current management directly to clarify their policy.
The Role of New Management
Several signs point to a new phase for De Roosberg. One reviewer specifically mentions that a new owner is doing his utmost to re-establish the riding school's reputation. This is a hopeful sign. New management could represent a break with the past and offer an opportunity to restore client trust. The positive experiences with the forest rides led by the new manager seem to confirm this. Success will depend on the extent to which they communicate transparently and address any past and present abuses.
A Two-Piece Image
De Roosberg isn't a resort or a hostel where you can stay overnight. It's a pure equestrian facility with a dual character. On the one hand, there's the undeniable love and care for the horses, combined with high-quality lessons and activities. The facilities for the animals are excellent, and for horse owners looking for reliable stables, this is a serious option. It's not a place with luxurious villas or cabañas , but a functional and vibrant equestrian center.
On the other hand, there's the human factor, about which serious and painful complaints have been made. Accusations of past aggression and recent claims of discrimination are too serious to ignore. Potential clients must weigh the pros and cons: do the excellent equestrian opportunities outweigh the reported risks of negative personal treatment? The presence of new management offers the prospect of improvement, but the past casts a long shadow. A visit or an open conversation with the current owners is essential before committing to De Roosberg.
