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New West Inn

New West Inn

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Reimerswaalstraat 5, 1069 AE Amsterdam, Nederland
Accommodation Accommodation Hotel
7.4 (3957 reviews)

Located in Amsterdam's Nieuw-West neighborhood, the New West Inn presents itself as a three-star option for travelers seeking an Alojamiento away from the hustle and bustle of the city center. However, guest experiences paint a picture of considerable contradiction. This hotel elicits strong, mixed reactions, ranging from great satisfaction to profound disappointment, requiring careful consideration for potential guests.

Analysis of the Rooms and Comfort

A consistently positive point highlighted in various reviews is the spaciousness of the Habitaciones. Guests, whether coming for a family reunion or a short stay, appreciate the available space. They describe comfortable and cozy rooms as a good base for a stay in the city. However, the condition of these rooms is a major point of contention. While one guest describes the rooms as "spacious and clean," others report serious problems. A recurring and worrying issue is hygiene. There are reports of rooms not being properly cleaned upon arrival, with thick layers of dust under the bed, food remains from previous guests, and even unclean sheets with stains and hair. The bathrooms are also not immune to criticism, with specific complaints about dirty toilets and shelves.

Another significant drawback is the quality of the furnishings and the overall state of maintenance. One guest described the hotel as "dated." A particularly glaring complaint concerned a mattress that sagged so deeply that it was uncomfortable for a stomach sleeper. These kinds of details can seriously affect the quality of sleep, an essential part of any hospedaje .

Facilities and Services: A Mixed Picture

The New West Inn offers a number of standard facilities one would expect from such hotels , such as a bar, lounge, and fitness room. Some consider the lounge and bar cozy and spacious, a pleasant place for a drink. The 24-hour reception is a plus in theory, but some find its implementation lacking. Complaints have been made about staff being unwelcoming or difficult to understand, which can significantly impact first impressions. This contrasts sharply with other experiences, where the lady at breakfast was described as friendly and helpful. This inconsistency in service poses a risk to guests.

The Restaurant Question

A notable point of confusion is the dining options. The official description mentions a restaurant. One guest praised their "delicious dinner," while another firmly stated that there is no proper restaurant and that only pizza that tasted like a frozen product was available. This suggests a potentially limited menu or unclear communication about what the hotel actually offers. The breakfast, priced at €15, is considered "very basic" and overpriced. For travelers booking a stay comparable to a resort or a full-service hotel, this could be a disappointment.

Location, Atmosphere and Safety

The location in Amsterdam Nieuw-West has clear advantages and disadvantages. It's far from the tourist crowds, which can be a plus for some. The proximity to Sloterpark offers a lovely opportunity for a walk along the water. This sets it apart from the typical city hostería . The disadvantage is the distance to the city center. Guests should consider the travel time and cost of public transport, such as tram line 17, to reach the main attractions.

Noise pollution and safety

The tranquility suggested by the location isn't always found in the hotel itself. Several guests complained about noise, ranging from constantly slamming doors to boisterous (young) guests who were inconsiderate of others at night. One particularly disturbing complaint was the smell of joints entering the room through the ventilation system. Such experiences are unacceptable for any type of Posada or Albergue .

An even more serious concern is safety. A guest reported witnessing a smashed car window in the parking lot directly in front of the hotel. This raises questions about the safety of the surrounding area and the security of the hotel grounds, a crucial factor when choosing a place to stay, whether it's a hotel room or Apartamentos Vacacionales .

Who is New West Inn Suitable for?

The New West Inn is a two-faced Alojamiento . On the one hand, it offers potential value with spacious rooms and a location away from the hustle and bustle, which can be appealing to budget-conscious travelers who don't necessarily need to stay in the city center. It's not a luxury option like some Villas or high-end Departamentos , but it positions itself as a functional base.

On the other hand, the risks are significant, and experiences seem to vary widely. Issues with inconsistent housekeeping, the outdated condition of the rooms, noise, and the lack of clarity regarding dining options are serious drawbacks. The reported safety incidents, both in the parking lot and the odors in the rooms, are truly alarming. Potential guests should consider whether the lower price outweighs the risk of a disappointing, uncomfortable, or even unpleasant experience. It's a gamble: you could have a perfectly good stay, as some guests describe, or you could encounter a series of problems that negatively impact your vacation. A thorough assessment of these pros and cons is essential before booking one of the Habitaciones at this hotel.

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